Google star 1Google star 2Google star 3Google star 4Google star 5
4.9
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Frequently Asked Questions

Many of our customers have specific questions about our professional carpet cleaning services. Here are just a few of the frequently asked questions we hear at Sonoma County Carpet Care.

General Questions

How can I get a quote?

Simply call us at (707) 527-0506 or click on one of the many Get a FREE Quote links located throughout our website.

Yes. Years of experience, combined with the fact that we always speak in person to the client in order to discover additional details, enables us to provide an accurate quote.

No. We simply need to discuss your requirements over the phone in order to provide an accurate quote. The only exception would be related to commercial businesses requiring carpet cleaning for multiple office units.

Yes. We provide all supplies necessary to clean your carpet, upholstery, tile or grout.

To appease your concerns, please read our multiple 5 star cleaning reviews. However, if for any reason, we fall short of your expectations, please contact us. We will be happy to listen to your concerns and make every attempt to remedy the situation to your complete satisfaction.

Scheduling Questions

Can I schedule same-day carpet cleaning service?

While we can not guarantee same-day service, we do make every effort to accommodate your schedule, and in most cases we can arrive the same day.

We require that someone be present when we arrive and during the time we are at your residence or place of business.

Yes, in most cases. However, we allow a thirty minute window due to traffic and weather circumstances beyond our control. In instances we will be delayed, we will contact you to let you know the anticipated time of arrival.

You are not charged until after the cleaning services been completed. Payment may be remitted via cash or check. You may also choose to be invoiced.

No. You can cancel service anytime without any penalties. We do not require that you commit to any contracts or pre-determined number of appointments.

Carpet Cleaning Questions

What's included in a standard carpet cleaning?

It depends upon what you specified during the FREE Quote process and/or during our phone conversation confirming your appointment.

Carpet, upholstery and grout cleaning supplies are included. We utilize eco-friendly products whenever feasible to do so.

We offer a range of carpet cleaning services for your home or business, ranging from weekly cleaning to a simple one-time cleaning. Please view our full-range of carpet and upholstery cleaning services.

Absolutely. We hold honesty and integrity close at heart. Just look at our carpet cleaning reviews on Google and Yelp. We are a local carpet cleaning business, trusted by the greater North Bay area for over 20 years!

All reviews
Google
Google
Yelp
Yelp
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.9111 reviews
4.9Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent111 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.940 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent40 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 54.971 reviews
4.9Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent71 reviews
Posted on Google Google
Bryan Burton profile picture
Bryan Burton
17 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! Chris worked hard and did an excellent job 👍 have used him several times 🙂
Posted on Google Google
Laura profile picture
Laura
10 July 2026
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+0
Chris did a great job on a very old carpet. I even had an instance happen that he came by to clean up for me and his pricing is more than fair! He’s a very nice man as well.
Posted on Google Google
Peg Grubb profile picture
Peg Grubb
10 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Sonoma County Carpet Care! Chris Larson did an incredible job stretching our carpets. He was quick, efficient, professional, and friendly—you can’t even tell where the wave used to be!
Posted on Google Google
Nancy Schlieder profile picture
Nancy Schlieder
18 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent customer service and quality work. I highly recommend Sonoma County Carpet Care.
Posted on Google Google
Alan Federman profile picture
Alan Federman
19 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and excellent results. Scheduling the appointment was easy the service was professional, courteous and efficient. Our carpets look 100% better. I would recommend Sonoma County Carpet Care without hesitation!
Posted on Google Google
Jason Hildebrand profile picture
Jason Hildebrand
18 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris was awesome, super nice guy and did a fantastic job. Our carpets look amazing compared to what they looked like prior. He got out all the small stains and took his time to ensure the job was done well. Definitely will use him again 👍
Posted on Google Google
Helen Laines profile picture
Helen Laines
2 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We use them for our office and furniture every time since 2019. Great work and professional!
Posted on Yelp Yelp
L P. profile picture
L P.
30 March 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I've used Chris for years and he always does a great job on my carpets and my furniture.
Posted on Yelp Yelp
John C. profile picture
John C.
29 March 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
The real deal. I checked the reviews and then decided to go with Sonoma County Carpet Care. I read that Chris is a nice guy, professional ,does a good job, and is not a "gouger" (check/check/check/check) We are pleased, and will use him again.
Posted on Yelp Yelp
Leigh L. profile picture
Leigh L.
26 October 2025
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris and his daughter were right on time and did a great job. we had some carpet stains that had been there for a while and they got them out. also cleaned up two chairs that look like new now.
Posted on Google Google
Amy Wright profile picture
Amy Wright
3 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Wool carpets always look amazing after Chris cleans them. Friendly, efficient service and great communication.
Posted on Google Google
Cindy Gattuso profile picture
Cindy Gattuso
25 June 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris, at Sonoma County Carpet Care, did an excellent job on our wool carpets. They have never been so clean. He was timely and professional. Much better than other carpet cleaners we have used. I highly recommend him.
Posted on Google Google
Becki Valente profile picture
Becki Valente
25 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing results and 10/10 customer service! Chris went above and way beyond! The care and consideration he paid to ensure we were 100% satisfied with the cleaning was impressive - in fact a lost art. I would recommend him without hesitation! I’d go so far as to say anyone else is likely a waste of your time and money. He was timely, pleasant, professional and just a true pleasure to work with. His passion for his trade is evident in the quality of his work. Will absolutely use again and endlessly refer.
Posted on Yelp Yelp
Lauren G. profile picture
Lauren G.
20 March 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
An awesome experience all around. Chris responded instantly to my quote request and made appointment for 2 days later. He arrived on time and did an excellent job cleaning all of the carpets in my home. Clearly he's an expert and sooo friendly. I'll be calling him every year.
Posted on Yelp Yelp
George S. profile picture
George S.
29 February 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris was polite on the phone and on-time for his appointment. He did a great job and came in with his quote. Very Very Very pleased and we highly recommend his services.
Posted on Yelp Yelp
Michele B. profile picture
Michele B.
17 January 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris was very quick with a quote. He was able to schedule me within a few days from our first contact and he was early for the appointment. Definitely would recommend and use him in the future.
Posted on Yelp Yelp
Margaret .. profile picture
Margaret ..
19 November 2023
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris was very responsive to our last minute request for carpet cleaning. Carpets were cleaned thoroughly and dried quickly. Highly recommend!
Posted on Yelp Yelp
Sandi M. profile picture
Sandi M.
18 October 2023
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris was responsive and did a great job. Friendly and professional service. I highly recommend!
Posted on Yelp Yelp
Donald R. profile picture
Donald R.
18 September 2023
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris was very responsive. Did a very good job on our carpets. He was prompt, courteous and efficient. The cost was reasonable.
Posted on Yelp Yelp
Kim B. profile picture
Kim B.
4 August 2023
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Chris came out to repair a patch of carpet one of our cats had clawed up. He was able to give us an estimate after viewing a photo of the damage. He found a piece of carpet from the closet and repaired it with the same carpet. The color of the patch is a bit brighter, to be expected given it had not been subject to sunlight, but it looks SO much better than before. He did a great job and we are very happy with the work. We absolutely would use Chris for carpet cleaning and recommend his carpet patch work as well.